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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Respiratory Syncytial Virus Vaccination (RSV) from September 2024

Everyone turning 75 years old on or after the 1 September 2024 will be offered a single dose of RSV vaccine. This is because older adults are more at risk of serious complications from RSV. You can still get the vaccine up to the day before you turn 80.

For the first year of the programme, the vaccine will also be offered to those who are already aged 75 to 79 years on 1 September 2024 as part of a catch up programme.

This is now part of our core vaccination programme so we will be offering appointments on an ongoing weekly basis, Therefore please do not worry if you cannot book an appointment straight away. The vaccine supply has been limited during its launch to ensure all practices receive an initial amount, but we will be able to order enough to cover all eligible patients once the supply chain is established.

Pregnant women are also being offered the vaccine to protect their babies from RSV. You can read the guide to the RSV vaccine for pregnant women on the GOV.uk website.

Please see the patient information leaflet for more information on the vaccine.