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New Telephone System

  • We are closed on bank Holidays Good Friday 18 April 2025 and Easter Monday 21st April 2025
  • Abbey Road Surgery are moving to Online Triage from 1 June 2025
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Did you know you can contact us for medical and administrative help online: Get help online
  • Our telephone lines are closed between 1pm and 2.30pm. You can also come to the surgery as our reception will remain open.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Integrated Care Board (ICB)

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.  

The ICB’s role is to join up health and care services, improve health and wellbeing and reduce health inequalities.

They have a budget of around £2.8 billion, for the 1.5 million people who live in this area. The budget is set by NHS England.

For more information please visit, NHS Hertfordshire and West Essex Integrated Care Board (ICB) website.

Page published: 5 May 2023
Last updated: 23 November 2023