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New Telephone System

  • We are closed on bank Holidays Good Friday 18 April 2025 and Easter Monday 21st April 2025
  • Abbey Road Surgery are moving to Online Triage from 1 June 2025
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Did you know you can contact us for medical and administrative help online: Get help online
  • Our telephone lines are closed between 1pm and 2.30pm. You can also come to the surgery as our reception will remain open.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

NHS Friends and Family Test

Use this service to give feedback on NHS GP surgery services.

We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • feedback on a rating scale
  • reasons why you chose your rating
Start now

You can also phone us on 01992 654004 or visit the surgery in person.

Page published: 24 July 2023
Last updated: 20 September 2023