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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are closed between 1pm and 2.30pm, Monday to Friday. The surgery is still open for you to walk in with queries that cannot wait until the phone lines open again at 2.30pm. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately.
  • Did you know you can now contact us for medical and administrative help online (see our website for more details) : Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Child health

  • Rashes in babies and children

    Many things can cause a rash in babies and children, and they’re often nothing to worry about.

    The NHS provide support for identifying some of the common rashes in babies and children.

    Website
    NHS: Rashes in babies and children

  • NHS vaccinations and when to have them

    It’s important that vaccines are given on time for the best protection. Check the dates your child needs to have their vaccinations by and contact your GP.

    Website
    NHS vaccinations and when to have them

  • Start for Life

    Trusted NHS help and advice during pregnancy, birth and parenthood.

    Website
    Start for Life

  • Scarlet Fever Advice

    There are currently high rates of Group A strep and scarlet fever in the UK.
    Scarlet fever, which is caused by the bacteria Group A streptococcus, is usually a mild illness but it is highly infectious. Scarlet fever is much more common in children than in adults and it is important that children with scarlet fever are seen by a healthcare professional so that they can be started on antibiotics.
    Please see the guidance from NHS England in the links below advising when to contact a healthcare professional.

    Website
    Strep A and scarlet fever

    Download
    Fever advice sheet (PDF)

Page published: 9 May 2023
Last updated: 23 November 2023