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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are closed between 1pm and 2.30pm, Monday to Friday. The surgery is still open for you to walk in with queries that cannot wait until the phone lines open again at 2.30pm. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately.
  • Did you know you can now contact us for medical and administrative help online (see our website for more details) : Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Shingles vaccination

The shingles vaccine helps protect against shingles.

It’s recommended for people at higher risk from shingles, including all adults turning 65, those aged 70 to 79 and those aged 50 and over with a severely weakened immune system.

The current Shingles vaccination programme adverts and promotion have proved to be quite confusing with people believing they are already eligible when they are not yet.

Please see the attached chart to see when you are eligible for you shingles, and see the guidance here if you are not eligible yet.