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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Health Advice

Healthier Together – a community initiative

This website provides comprehensive advice for parents, young people and pregnant women. Please click the above link for advice on many childhood illnesses as well as information on support and services available in our local area.

Family health

Long term conditions

Minor injury and illness

Moving More

Helping people in Hertfordshire to be more physically active.

Patient advice

Local and national help and advice for you to get the support you need for your wellbeing.

Page published: 13 March 2024
Last updated: 25 February 2025