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New Telephone System

  • We are closed on bank Holidays Good Friday 18 April 2025 and Easter Monday 21st April 2025
  • Abbey Road Surgery are moving to Online Triage from 1 June 2025
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Did you know you can contact us for medical and administrative help online: Get help online
  • Our telephone lines are closed between 1pm and 2.30pm. You can also come to the surgery as our reception will remain open.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Patient Participation Group

Please join our Patient Representation Group. We would like to be able to contact you occasionally because we are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you – we can only do this with your help.

All communications will be kept to a minimum and will only take up to a few moments of your time. We aim to gather patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups. Feedback will be either by email or by post.

Join our Patient Participation Group

If you would like more information or you would like to sign up to join this group, please speak to a member of the practice team or use one of our online form:

All personal information received will be handled in the strictest confidence and in accordance with the Data Protection Act 1988.

Page published: 9 May 2023
Last updated: 7 June 2024