Skip to main content

New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Access to medical records

In accordance with the Data Protection Act 1998, patients have right of access to their health records subject to the limitations of the law provided:

If you wish to give permission for another person to access your medical records please download and complete the following form bringing this to the surgery.

Patient consent form – For another person to access your medical records

Page published: 23 November 2023
Last updated: 18 June 2024