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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Firearms licences

Patients need to obtain an application form from Herts, Beds and Cambridge Firearms Department and the GP will complete this. This is a chargeable form.

BMA guidance: www.bma.org.uk/firearms

We are able to supply a letter stating that as a practice we have a conscientious objection to signing Firearms Licences, which can be given to the police who can then organise your Firearms Licence.

Please contact the surgery for more information.

Page published: 23 November 2023
Last updated: 23 November 2023