Skip to main content

New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Named GP

Abbey Road Surgery have allocated a Named Accountable GP for all of our registered patients. New patients joining us will be advised of their Accountable GP at the point of registration. If you do not know who your named GP is, please ask a member of our reception team.

Your named GP is for care coordination purposes only and therefore you are eligible to see any GP within the practice.

Page published: 3 July 2023
Last updated: 23 November 2023