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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are closed between 1pm and 2.30pm, Monday to Friday. The surgery is still open for you to walk in with queries that cannot wait until the phone lines open again at 2.30pm. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately.
  • Did you know you can now contact us for medical and administrative help online (see our website for more details) : Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Nursing team

Practice Nurses

The practice nurses / HCAs work closely with all members of the practice team and provide a wide range of services including asthma review, cervical smears, family planning, healthy living advice, ECG. The nurses are also able to give travel advice and injections as well as general nursing work such as dressings, ear syringing, blood pressure checks, removal of stitches and any other services which your doctor may arrange.

Gemma Ramos – Practice Nurse

Dionysia Otolo – Locum Practice Nurse

Donna Bryan – Healthcare Assistant

Page published: 5 May 2023
Last updated: 20 November 2024