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New Telephone System

  • We are closed on bank Holidays Good Friday 18 April 2025 and Easter Monday 21st April 2025
  • Abbey Road Surgery are moving to Online Triage from 1 June 2025
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Did you know you can contact us for medical and administrative help online: Get help online
  • Our telephone lines are closed between 1pm and 2.30pm. You can also come to the surgery as our reception will remain open.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Carers

  • Register as a Carer

    Register as a carer so that we can make sure you get information, services and the help that is available.

    Register as a carer

  • Carer Support in our area

    Find out about the healthcare professionals and services in our area

    Find carer support in our area

  • Informal / unpaid carer health check

    Are you an informal (unpaid) carer?
    If so have you had your annual Health & Wellbeing Check? 

    If you haven’t been contacted yet, please book your appointment in the following ways:

    Directly with our Care Coordinators on 07999 021013

    Email
    hweicbenh.info.broxbournealliance@nhs.net

  • Carers Information Cafe

    A free, drop-in, event for anyone looking after someone close to them who is ill, disabled, elderly or misuses substances.

    Run by Carers in Hertfordshire and local GP surgeries.

    Enjoy a cuppa and find out services, information and advice to help you with your caring role.
    One to one support
    Book a carer health check

    Meets the second Wednesday of each month, 10:30am -12pm noon.

    At Laura Trott Leisure Centre, 33 Windmill Lane, Cheshunt, Waltham Cross, Herts, EN8 9AJ.

    Leaflet
    Carers Information Cafe Cheshunt (PDF)

  • Bereavement Support for<br>Unpaid Carers

    When someone close to you dies it can be a challenging, emotional and lonely time, particularly if you have been caring for the person for a while.

    Leaflet
    Bereavement support (PDF)

  • Are you struggling to support a partner,<br>relative or friend who is thinking about,<br>or has attempted suicide?

    Carers in Hertfordshire and
    Hector’s House run this group
    for anyone looking after
    someone close to them who
    has suicidal thoughts or has
    tried to take their own life.

    Leaflet
    Carers in Hertfordshire (PDF)

Page published: 9 May 2023
Last updated: 1 April 2025