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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Digital Inclusion

  • Access to Digital Equipment/One to One Training

    Access to Laptops and support with IT through Digital Inclusion. Tuesdays 9:30am-4:30pm, Thursdays 9:30am-4:30pm.

    Location:
    Community Alliance Broxbourne and East Herts
    Community Hub, Unit 59 Pavilions Shopping Centre High Street, Waltham Cross, EN8 7JU

    Telephone:
    0300 123 1034

    Email:
    sarah@communityalliancebeh.org.uk

    Website:
    www.communityalliancebeh.org.uk

  • GATE Herts

    GATE Herts have an IT Suite where members of the Gypsy, Traveller and Roma community can be supported to apply for benefits, job seeking and upskilling. Mondays to Thursdays, 9.30am–5pm.

    Location:
    Suite G5 Cuffley Place, Cuffley EN6 4SG

    Telephone:
    01707 247088

    Email:
    manager@gateherts.org.uk

    Website:
    https://gateherts.org.uk

  • Good Things Foundation

    This national initiative is working with Virgin Media O2 to provide free data to people this winter.

    Website:
    www.goodthingsfoundation.org

Page published: 13 March 2024
Last updated: 13 March 2024