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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are close at 1pm and reopens again at 2.30pm, Monday to Friday. The surgery is still open, you can come to the surgery for any query. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately
  • Did you know you can contact us for medical and administrative help online: Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Housebound Residents

  • Age UK

    Age UK are offering winter welfare checks including support from their handyperson service to address energy efficiency issues as well as other practical tasks. This service is free of charge as it is fully funded by Hertfordshire County Council and the ICS.

    Telephone:
    07951 105370

    Email:
    handyperson@ageukherts.org.uk

  • Communities 1st

    Do you need help with shopping or collecting prescriptions, Email or call us with your shopping list and we’ll arrange for someone to pick it up. One of our staff or trusted volunteers will deliver it to your door.

    Telephone befriending
    Are you feeling lonely or isolated? Let us know and we will arrange for someone to give you a call.

    Telephone:
    01727649930

    Email:
    help@communities1st.org.uk

    Website:
    www.communities1st.org.uk/community-connectors

Page published: 13 March 2024
Last updated: 13 March 2024