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  • Abbey Road Surgery has moved to Total Online Triage for all patient requests. This means every request is reviewed first by our team, allowing us to prioritise based on clinical need and guide patients to the most appropriate clinician or service. GP practices across UK are moving to a ‘Modern General Practice’ model to make access to care and treatment easier for patients and help improve patient satisfaction by using a new triage system.  Online Patient Triage form can be submitted during our opening hours 8am to 6.30pm, Monday to Friday.
  • Did you know you can now contact us for medical and administrative help online (see our website for more details) : Get help online

Change your personal details

Use this service to change your address, name or phone number. It is important that we have up to date contact details in case we need to contact you.

You can use this service if you:

  • are registered at the surgery

Change of address: If you have moved to an address outside our catchment area and wish to stay registered with us, you may be able to continue on an out-of-area registration basis. Out-of-area registration means we are not able to provide home visits or urgent treatment at your home address. NHS 111 will direct you to local services if these are needed. Continued out-of-area registration is subject to ongoing review. If your circumstances change, for example, if your health needs mean you require more frequent face-to-face care, or if the arrangement is no longer clinically appropriate, the practice may ask you to register with a GP closer to home.

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
  • evidence if your name has changed due to marriage or by deed poll
Start now

Find out about other ways to change your personal details.

Page published: 24 July 2023
Last updated: 5 August 2026