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New Telephone System

  • Abbey Road Surgery are moving to Online Triage from Tuesday 1 July 2025
  • Our telephone lines are closed between 1pm and 2.30pm, Monday to Friday. The surgery is still open for you to walk in with queries that cannot wait until the phone lines open again at 2.30pm. If you have a life-threatening medical emergency that requires an ambulance, please hang up and call 999 immediately.
  • Did you know you can now contact us for medical and administrative help online (see our website for more details) : Get help online
  • You can avoid waiting in the queue with our new telephone system, press 1 at any time when in the queue, you will keep your queue position and we will call you back. Please do not press this option more than once until we have called your back.
  • Repeat Prescription: The easiest way to order repeat prescription is using the the NHS account (through the NHS website or in the NHS App)

Wellbeing

Local and national help and advice for you to get the support you need for your wellbeing.

Broxbourne Cost of Living Directory

Broxbourne Council have assembled a directory of helpful resources and services to support local residents during the Cost of Living Crisis.

Moving More

Moving More is a collaborative movement that seeks to encourage Hertfordshire residents to improve their physical activity levels and experience all the physical, mental and social health benefits that being more active can bring.

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Page published: 9 May 2023
Last updated: 29 January 2025